Huntington Beach is the latest city to engage their citizens in greater comfort making use of their MyHB mobile app. City officials found out that 40% of traffic to the city’s website was from mobile devices. Using features like Government, Beach Information, Experience HB, City News, Upcoming Events, and Services, citizens will discover it easier than ever before to be associated with their city with just several taps on his or her mobile device.
Residents and visitors alike can research more information about facilities, libraries, points-of-interest as well as the over 100 parks, along with information, phone numbers, maps and directions, as well as get access to city council agendas. They can stay informed and up-to-date on the latest happenings and upcoming events from the City News and Upcoming Events sections. The status of requested permits can be checked within the app using the permit number, APN or property address. Beach Info is probably the most visited track of the city’s website. Now surfers and beach goers can find out beach conditions with a few taps within the Public Works App. Beach and surf conditions furnished by Surfline are fed in to the app daily at 7:05am. Capabilities and functions will periodically be added in.
Each month, the town will have a special tab to focus on a meeting or service that is unique fot it month. Dynamic information will be time sensitive and ever-changing as events appear and disappear. The first such event may be the city’s upcoming airshow. The app is launching with functionality to promote the airshow, providing all pertinent event information and including an FAQ section. Conveniently obtainable, will be parking information, and Uber and Lyft drop-off and pick-up locations. Citizens will be able to report issues and incidents amongst the airshow that will be received, tracked, and resolved by police and city officials, depending on issue type. Your data collected will be valuable not just to handle the difficulties as they are reported but to further improve upon citizen experience for those future events.
Be on the lookout for that capacity to Report an Issue from the app, as the city intends to replace their current issue reporting provider together with the MyCivic RAI following your new year.
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