Free CMQ/OE Practice Test

1. One impediment to leading to effective change could be that the subjects being studied may intentionally or unintentionally change their behavior due to the fact they’re aware they’re being monitored, rather than on account of any fundamental facets of the experiment. This is called the:


Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with Practice Questions

2. The theories of Abraham Maslow are foundational aspects of which of the management styles?

Scientific management
Human relations management
Management by objective
Management by results

3. The information management approach where individuals add their knowledge with a common storehouse (such as a database) is known as a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it also uses many tools which are not an exclusive section of the methodology. Which of the outside tools commonly used in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache way of business processes is termed the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name comes from studies of workers at the factory called Hawthorne Works noisy . section of the last century. The analysis found that when workers know they’re being monitored within the asq cmq oe question bank, the results in the experiment usually are unique of those achieved by workers involved in an identical experiment who are unaware they are being monitored. Sometimes the difference is positive, and sometimes the difference is negative, however when workers know they’re being observed within the experiment, the results will often be skewed, which has to be looked at.

2. B: Human relations management. Abraham Maslow’s theories are foundational towards the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which lots of people have referred to as a pyramid. In the bottom include the simplest physical needs, then safety, then love/belonging, then esteem, with self-actualization at the very top. Maslow considered that fat loss for those to offer the objective of meeting their higher level needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The information management approach where individuals add their knowledge with a common storehouse (such as a database) is known as a codification strategy, or push strategy. The other answer choices all instruments or strategies commonly used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, could be included in the 5 Whys way of dealing with the root of your problem. The diagram concept was created by Kaoru Ishikawa, which is commonly used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache way of business processes is termed the Nine Boxes Model. It includes three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is often used in the appearance of employee training programs.
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