Free CMQ/OE Practice Test

1. One impediment to contributing to effective change could be that the subjects being studied may intentionally or unintentionally change their behavior due to the fact they’re aware they’re being monitored, and not due to any fundamental areas of the experiment. This is what’s called the:


Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions

2. The theories of Abraham Maslow are foundational elements of which of the management styles?

Scientific management
Hr management
Management by objective
Management by results

3. The data management approach in which individuals add their knowledge to a common storehouse (such as a database) is known as a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it also uses many tools that aren’t an exclusive section of the methodology. Which of the outside tools commonly utilized in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache way of business processes is called the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name comes from studies of workers at the factory called Hawthorne Works during the early section of the 20th century. Case study learned that when workers know they’re being monitored in an experiment, the results from the experiment are generally different than those achieved by workers taking part in much the same experiment who will be unaware that they’re being monitored. Sometimes the gap is positive, and quite often the gap is negative, however, if workers know they’re being observed in an experiment, the final results tend to be skewed, this also has to be taken into consideration.

2. B: Hr management. Abraham Maslow’s theories are foundational to the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which a lot of people have described as a pyramid. Towards the bottom will be the most rudimentry physical needs, then safety, then love/belonging, then esteem, with self-actualization at the pinnacle. Maslow thought that it’s impossible for those to own goal of meeting their advanced needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The data management approach in which individuals add their knowledge to a common storehouse (such as a database) is known as a codification strategy, or push strategy. One other answer option is all instruments or strategies popular in knowledge management.

4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, could be included in the Five Whys technique for getting to the root of the problem. The diagram concept was developed by Kaoru Ishikawa, which is popular for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache way of business processes is called the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model can often be employed in the style of employee training programs.
To get more information about ASQ CMQ/OE browse the best web portal: look at more info